TAX FREE EASY wins the Blueberry Award for the “Best European Tax Refund Service 2018”

The award ceremony for the Blueberry Spring Award was held in the Langyuan VINTAGE Yushe Center and was hosted by the most influential evaluation agency, Blueberry. Nearly 40 top brands for high-end consumers and more than 200 experts from different industries participated in the ceremony.

The product TAX FREE EASY of the German company TRAVELEASY received the price for the “Best European Tax Refund Service 2018” and the Operating Director Sandra Servos also took part in the event. TAX FREE EASY facilitates an outstanding tax refund experience by offering Chinese tourists and intelligent tax refund.

As the first private third-party evaluation agency in China, Blueberry users already exceeded 1.2 million and Blueberry won the “Weibo Award for Media Communication on Consumption 2018”, emphasizing the social influence of blueberry Review. The Blueberry Review has published a series of exclusive evaluations on consumption and livelihood, such as “five-star hotels, why don’t you change sheets” and “Blueberry credit card of the year”.

Directly attacking the problems of the industry – TAX FREE EASY Tax Refund

The Blueberry Review in April evaluated the five most commonly used tax refund services in Europe in order to help users find the European tax refund service that is most suitable for Chinese consumers. Blueberry used the following evaluation criteria: market coverage, process convenience, refund amount, and customer service. In the end, TAX FREE EASY was declared the winner with the best refund amount, excellent customer service channels and perfect suitability for Chinese consumers.

The Blueberry Review in April evaluated the five most commonly used tax refund services in Europe in order to help users find the European tax refund service that is most suitable for Chinese consumers. Blueberry used the following evaluation criteria: market coverage, process convenience, refund amount, and customer service. In the end, TAX FREE EASY was declared the winner with the best refund amount, excellent customer service channels and perfect suitability for Chinese consumers.

TAX FREE EASY directly attacks the problems of the traditional tax refund services: “small – the tax refund rate is low, the refund amount received is small; complex – procedures are cumbersome, it’s easy to lose the tax refund form; slow – the refund process is too slow, it takes too long for the money to arrive; difficult – the tracking of the form and the communication with customer service are difficult”. TAX FREE EASY obtained the highest score in the Blueberry Review due to the advantages of the highest refund amount and the fastest refund process (Huabei credit, tax refund within seconds in-store).

TAX FREE EASY sticks out of the crowd by offering the following features:

Full tax refund：no processing fee, no tax loss. The full VAT amount shown on the shopping receipt will be returned to the customer – no fees will be charged. For example, the value-added tax for most goods in Germany is 19%, through the tax refund, this is equivalent to a 16% discount on shopping.

Smart tax refund：Chinese tourists in Europe can directly register for the Tax Refund Card by using the WeChat mini program. It takes only 10 seconds to register and to generate the Tax Refund Card, a personal and unique QR code. When shopping in the store, just show the QR code to the store staff, and within seconds the tax refund form will be generated automatically including all the relevant information of the tourist, saving time and hassle. Updates on the tax refund status will be pushed in real time. After having received the tax refund documents, the tourist will get the refund within 1-2 business days.

Positive publicity through Blueberry award

After the award ceremony, Mrs. Sandra Servos, Operations Director at TRAVEL EASY, was interviewed by the reporters. She first expressed her appreciation for the award and the Blueberry Review.

She hopes that due to the recommendation by the credible third-party platform Blueberry, the Chinese public will now know more about the innovative tax refund TAX FREE EASY, so that more Chinese tourists realise that they have a right to receive a refund and that tax refund is not complicated. The smart tax refund experience is the new industry trend.

Mrs. Servos said, “We consider Chinese tourists in every decision we make. We want to provide them with Chinese tax refund forms, Chinese customer service teams both in Europe and China, flexible tax refund models and convenient refund channels using Alipay and UnionPay and free SF Express shipment. It is foreseeable that artificial intelligence and e-customs will become the new industry trend. Our team is already working hard in this direction, in order to provide a tax refund process that is even more simplified.”

The founder of Blueberry Review and CEO of Qyer Xiao Yi said in an interview, “Blueberry Review is willing to endorse excellent products and services; not good relationships, or exchanges of pleasantries will let you rank high, I think this would be very short-sighted. Our business model is based on our ecosystem of the Iron Triangle, including our quality contents, our community and our users.”

TAX FREE EASY has always been committed to improving the shopping experience of Chinese consumers in Europe. This award also shows that its tax refund concept has been recognized by more and more Chinese tourists. In the future, TAX FREE EASY will continue to build on trust and provide Chinese tourists with fast and good tax refund services.

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